A payment processing company that actually picks up the phone.
We founded MerchantMe after watching insurance agencies, healthcare billing companies, and specialty businesses get declined by mainstream processors — or worse, get approved, then terminated without warning.
We built relationships with banks and processing networks that understand specialty industries. We trained our team on the compliance and regulatory environments our clients operate in. And we made a promise: no surprise terminations, no hidden fees, no ticket queues.
Today we serve over 5,000 businesses across the country, processing hundreds of millions in transactions annually — for clients that most processors won't touch.
We publish our pricing, explain every fee, and never hide terms in fine print. You know exactly what you're paying and why.
You get a dedicated account rep — a real person with a direct line. Not a ticketing system, not a chatbot, not a hold queue.
High-risk, specialty, and regulated industries are our core business — not an afterthought. We understand your compliance environment.
Fast approvals and same-day setup when possible — without cutting corners on compliance, underwriting, or security.
15 years in merchant processing. Former VP at a regional acquiring bank. Led underwriting for specialty and high-risk verticals.
Former CFPB examiner. Deep expertise in payment compliance, PCI-DSS, and regulated industry merchant agreements.
Leads our account management team. Background in insurance agency operations — she knows what our clients need before they ask.